PRIVACY POLICY

Updated June 2018

 

This privacy policy sets out how uses, collects and protects any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

Please be aware Simply Moleskine is in division with Natural Products Limited as an UK official partner of Moleskine.

 

SECTION 1 – NEWSLETTERS & COLLECTING DATA

What we collect

We may collect the following information when you sign up to our newsletters:

·        Name

·        Contact details such as email address

·        The Company you are representing

·        Where you are located by territory.

 

Who is collecting your data?

As the data controller, we, Natural Products Limited, are the only party who will be collecting your data.

For more information on our data processor, Dotmailer, please have a read of their policies here: https://www.dotmailer.com/terms/data-processing-addendum/

 

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

·        Internal record keeping.

·        We may use the information to improve our products and services, and to reach out for product feedback.

·        We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

·        From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

How is your data collected?

When you sign up to Simply Moleskine notifications via our website, or through one of our sales and agent representatives, you will automatically be put through a double opt-in automation process. You will be asked to double-opt with a welcome email. If ignored, you will be sent a run –up notifications to double opt-in within a period of 4 weeks (28 days).

If, ignored entirely, past the 4 week mark from subscribing, please be assured you will be removed and your data will be destroyed from our data processor.

 

What happens when you double opt-in?

Once you have successfully double opted-in, we will send you a preferences email, to where you can let us know your name, reasoning for signing up, and which territory you’re from. This data will be used to send you the most beneficial and curated mails straight to your inbox.

 

SECTION 2 – DATA SECURITY & COMPLIANCE

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Will my data be shared with anyone else?

No, all data is for internal company use only –Natural Products Limited and Simply Moleskine

 

What to do if I have a compliant? 

We respect your privacy at Simply Moleskine. If you wish to have more information on our third party data processors, data handling or if you wish to double-opt out immediately, please contact our compliance officer here:

If you wish to opt-out via contacting us, please allow 3 working days for changes to take into effect.

 

SECTION 3 – CHANGE IN PRIVACY POLICY

Please note, we hold the right to change our Privacy Policy at any time. In account to this, you will be sent an update email to where you can wish to opt-out or stayed opted-in to Simply Moleskine Newsletters.

 

SECTION 4 – THIRD PARTIES WE USE

Please take some time to familiarise yourself of all the third-party data processors and platforms we use:

 

Dotmailer

https://www.dotmailer.com/terms/data-processing-addendum/

 

Squarespace

https://www.squarespace.com/privacy/

 

Instagram

 https://help.instagram.com/155833707900388

 

Pure Chat

 https://purechat.com/gdpr

https://purechat.com/dpa

https://purechat.com/privacy

 

 

COOKIES AND BROWSING

SECTION 1 – IMPROVING YOUR EXPERIENCE AND E-PRIVACY

We are dedicated to providing the best possible experience when our new and returning customers on Simply Moleskine. However, to do this, please be aware we are constantly using the Data Controller, Google Analytics & Shopify to track usage and website activity.

 

What are cookies?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

What kind of data is collected with Cookies?

On Google Analytics, as your IP address is identifiable, this will be used to determine your territory location, interests and demographic. However, please assured that this data is anonymised.

When we use Shopify, customers are track by IP address or provided email address when a customer signs up with an account. Using Shopify cookies, we can track abandon baskets, customer retention, and referral channels.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

How is data generated from Cookies used?

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


How can I modify or delete my data from third-party Cookies?

When you first visit our site with an IP address within the EU, you will be asked to accept the use of cookies. You may leave this or you can confirm by clicking ‘Got it!’.

Please note, all tracking information is anonymised, so deleting information personally will be unattainable.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

SECTION 5 – THIRD PARTY PRIVACY POLICIES

Please be aware of both Google Analytics and Squarespace Cookie Policies.

Google Analytics > https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Squarespace > https://www.squarespace.com/cookie-policy/